Politique d’expédition
Shipping & Delivery Policy
Last updated: November 13, 2026
Last updated: November 13, 2026
At Silk & Stone Apparel, we believe in complete pricing transparency. To bring you curated contemporary streetwear and tailored outerwear, our inventory is fulfilled directly through specialized apparel distribution and warehouse hubs. Shipping rates and delivery windows are outlined below and displayed clearly at checkout.
1. Shipping Rates & Destinations
We offer shipping across the United States and to over 40 supported international destinations worldwide. To keep pricing simple and predictable, we use transparent flat-rate shipping tiers and free shipping thresholds:
We offer shipping across the United States and to over 40 supported international destinations worldwide. To keep pricing simple and predictable, we use transparent flat-rate shipping tiers and free shipping thresholds:
- United States Orders Under $100.00: $7.95 Standard Tracked Shipping.
- United States Orders $100.00 and Over: Free Standard Tracked Shipping.
- Canada & International Orders Under $150.00: $14.95 International Tracked Shipping.
- Canada & International Orders $150.00 and Over: Free International Tracked Shipping.
(Note: Expedited and overnight shipping options are not currently available).
2. Order Processing Time
All orders are processed, inspected, and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding holidays). Because items in a single order may ship from different regional or international warehouse locations depending on stock availability, multi-item orders may be prepared and dispatched at slightly different intervals. Processing windows may experience minor extensions during peak holiday shopping seasons.
All orders are processed, inspected, and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding holidays). Because items in a single order may ship from different regional or international warehouse locations depending on stock availability, multi-item orders may be prepared and dispatched at slightly different intervals. Processing windows may experience minor extensions during peak holiday shopping seasons.
3. Estimated Total Delivery Times
Including order processing and carrier transit, total estimated delivery windows are as follows:
Including order processing and carrier transit, total estimated delivery windows are as follows:
- United States Destinations: 5 to 10 business days (items stocked in our US warehouse typically arrive in 3 to 6 business days, while overseas warehouse items take 6 to 10 business days).
- Canada & Major International Destinations (UK, Australia, Western Europe): 10 to 16 business days.
- Extended / Remote International Regions: 16 to 29 business days, depending on local carrier routing and import clearance processing speeds.
Please Note: These timelines are estimates provided by our carrier networks. Packages may occasionally experience minor local transit delays or cross-border customs inspections beyond our direct control. Orders containing multiple items may arrive in separate packages with separate tracking numbers.
4. Order Tracking
A shipping confirmation email containing your tracking link is automatically sent as soon as your order leaves the warehouse. If your order ships in multiple packages, you will receive a separate tracking notification for each shipment.
A shipping confirmation email containing your tracking link is automatically sent as soon as your order leaves the warehouse. If your order ships in multiple packages, you will receive a separate tracking notification for each shipment.
5. Customs, Duties, and Import Taxes
For all international deliveries outside the United States, any import duties, local taxes, Value Added Tax (VAT), or customs clearance fees are the sole responsibility of the recipient. These charges are determined by your local customs authority and are not collected or controlled by Silk & Stone Apparel.
For all international deliveries outside the United States, any import duties, local taxes, Value Added Tax (VAT), or customs clearance fees are the sole responsibility of the recipient. These charges are determined by your local customs authority and are not collected or controlled by Silk & Stone Apparel.
6. Address Corrections & Order Modifications
Please review your shipping details carefully before completing checkout. Because our store uses automated fulfillment routing to sync directly with our warehouse networks for rapid dispatch, shipping addresses cannot be adjusted, redirected, or canceled once an order has been submitted.
Please review your shipping details carefully before completing checkout. Because our store uses automated fulfillment routing to sync directly with our warehouse networks for rapid dispatch, shipping addresses cannot be adjusted, redirected, or canceled once an order has been submitted.
7. Contact Customer Support
If you have questions regarding your shipment, delivery speeds, or tracking status, our support team is here to assist you:
If you have questions regarding your shipment, delivery speeds, or tracking status, our support team is here to assist you:
Silk & Stone Apparel Support
📞 Phone: 512-571-3617
✉ Email: support@silkandstoneapparel.com
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
📞 Phone: 512-571-3617
✉ Email: support@silkandstoneapparel.com
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM CST