Contact information

Contact Us
Have a question about your order, shipping, or a specific design? We are here to help! Before sending us a message, please take a quick look at our quick-reference guide below, as it answers the majority of our customer questions instantly.
🕒 Quick Delivery & Order Guide
  • Processing Time: All orders are prepared, customized, and securely packed within 2 to 5 business days (Monday through Friday) before they ship.
  • Tracking Numbers: You will receive an automated confirmation email with a tracking link the moment your package leaves our facilities. If you haven't received it yet, your order is safely processing within our standard window.
  • United States Delivery: Takes 2 to 5 business days after processing.
  • Canada Delivery: Takes 6 to 12 business days after processing.
  • International Delivery (Worldwide): Takes 10 to 20 business days depending on local carrier routing and customs inspection speeds.
  • Multiple Item Shipments: Because we partner with a diverse supplier network, items in a single order may ship from different distribution hubs or printing facilities and arrive in separate packages with unique tracking links.
  • Address Modifications: We utilize synchronized ordering pipelines to expedite delivery. Consequently, we cannot adjust, cancel, or modify a shipping destination once an order has been successfully submitted.
✉️ Still Need Help? Reach Out to Us!
If your question wasn't answered above, or if your item arrived damaged or defective within our reporting windows (30 days for custom apparel printing errors, 7 days for all other boutique selections), please reach out to us directly or fill out the contact form below.
  • ⏰ Customer Support Response Time: We review and respond to all inquiries within 24 hours (Monday through Friday).
  • 💡 Tip for Faster Service: To help us assist you quickly, please always include your original store Order Number (e.g., #1001) and the Full Name used during checkout.
📍 Administrative & Corporate Contact Details
Wutnow Merch Support
📞 Phone: 512-571-3617
✉ Email: support@wutnowmerch.com
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM CST